Privacy Policy

Last updated: July 1, 2025

At L’Aviva Home, we value your privacy and are committed to protecting your personal information. We collect and use certain data to help us operate our business effectively, provide quality service, and enhance your experience with our products and website. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at www.lavivahome.com or interact with us online.

We collect personal information to process orders, deliver products, improve our website and services, communicate with you about products or promotions, fulfill legal obligations, and protect the security of our business and our customers.

We collect information when you interact with us, such as when you place an order, sign up for our emails, create an account, contact us with inquiries, or engage with us through social media. We may also receive information from partners, service providers, or publicly available sources.

We may collect personal information you provide directly to us, such as your name, email address, phone number, and mailing and billing addresses, payment details for purchases, account login details if you create an account, records of products purchased and order history, communications or inquiries you send to us, and preferences for receiving updates or marketing communications. We also collect technical data automatically when you visit our website, including your IP address and browser type, pages visited and time spent on the site, device information, and other analytics data.

You may browse our website without submitting personal information, although certain features or services may not be available without providing some details. We may still collect technical data such as cookies or usage statistics while you browse.

We use your personal information to process and fulfill orders, provide customer support, communicate with you about products, services, or promotions, improve and personalize our website and services, analyze and understand how our website is used, measure the effectiveness of marketing, and comply with legal and regulatory requirements. With your consent, we may also use your information to send you marketing communications we believe may be of interest to you. You can opt out of these at any time.

We may share your information with trusted third parties who help us operate our business, including payment processors and shipping partners, service providers assisting with website operations, analytics, or marketing, and platforms that help us communicate with you, such as email marketing services. These partners are only given the information necessary to perform their services and are required to protect your personal information. We may also disclose your information if required by law, legal process, or to protect our rights, property, or safety, or that of others.

We do not sell your personal information.

We use cookies and similar technologies to improve your browsing experience, analyze website traffic and usage patterns, and support marketing efforts. You can manage cookie settings through your browser preferences.

Our website may contain links to other websites operated by third parties. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies separately.

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Depending on your location, you may have certain rights regarding your personal information, including the right to access the personal data we hold about you, correct or update your information, request deletion of your information, object to or restrict how we process your data, request data portability, and opt out of marketing communications. To exercise these rights, please contact us at studio@lavivahome.com. We may need to confirm your identity before processing certain requests.

We use reasonable security measures to help protect your personal information. However, no method of online transmission or electronic storage is completely secure, so we encourage you to take steps to protect your personal information, such as using strong passwords and secure networks.

If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country. We take appropriate measures to ensure your data is protected in accordance with applicable laws

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the updated date.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our website. Your continued use of the site after changes are posted signifies your acceptance of those changes.

If you have any questions about this Privacy Policy or how we handle your personal information, please reach out to us at studio@lavivahome.com.